Speed of Response
With our 24 hour specialist service we are able to react quickly to any situation. Our teams of experienced managers and operational staff are on hand to take care of any incident or emergency. If a situation arises that requires client involvement then admiral will immediately contact the relevant person directly to communicate the information needed and await further instruction.
Customer Liaison
Close customer contact is an essential part of our manifesto and by regularly monitoring our performance as part of our standard operational procedures and processes including on site reporting we can ensure our clients are fully aware of site specific security issues at all times. Our team of people are available to assist with all customer queries and requests relating to the security of their premises with any short term needs and amendments being dealt with efficiently.
Service Centre
Admiral never closes and our key operational team provide critical ‘round the clock’ support to all serviced sites including on site personnel and emergency services when required.
Admiral never closes and our key operational Service Centre team members provide critical 'round the clock' support to all serviced sites including on-site personnel and emergency services when required. Our Mobile Patrol and Supervisory units communicate directly with our Serviced Centre offering real time solutions to incidents as they occur.
Flexibility
We know business needs inevitably change and Admiral’s adaptable approach works alongside your organisation to prevent disruption no matter what occurs. Our officers are selected to suit each individual assignment and should the need arise we can facilitate changes in staff in order to provide the highest standard of service possible.
Competitive Charging
Let’s face it – you can’t put a price on keeping your people and property safe. However costs are important in any business and Admiral’s competitive rates will prove attractive to the most discerning buyer. Taking into account realistic wage rates for our excellent team of officers and our professional operations and account management support network, our clear pricing structure ensures you receive a value for money service.
Insurance
Admiral provides insurance liability cover for all its clients under a specialist security provider policy and whilst it is not possible to provide unlimited liability we do provide cover to more than match our realistic obligations and those expected by the security industry in general.
Service Instructions
As you start doing business with Admiral you will want to know exactly what service you are going
to receive and so before the commencement of any agreement we make sure that pre-assignment surveys are prepared.
This guarantees that concise service instructions are always made available and the content of which includes all client instructions to be clearly understood, implemented and fulfilled.
Service Agreements
Once appointed Admiral provide comprehensive written agreements for signing by both parties and forms part of our mutual responsibilities. The service agreement combined with our Terms and Conditions also include the full scope of the services to be provided, the agreement period and contract value.